For most businesses, the customer or client experience is paramount to their success. After all, all the advertising and marketing in the world won’t help sell lousy service, bad food or confusing offers and practices. We work with our clients to deliver customer and client experiences that ‘WOW!’ and keep folks coming back.
Or, we develop opportunities for potential clients and customers to experience your brand through sampling, events, trade shows, road shows, sponsorships, promotions and influencer strategies. Word of mouth and referrals are still the best form of advertising, and we create specific opportunities that engage and attract clientele, turning them from potential customer to brand ambassador.
- Front Of House Interior Design
- Leave Behinds/Take Aways
- Speaking Engagements
- Secret Shopper
- Customer Surveys
- Staff Training
- Referral/Loyalty Programs
“We are focused on our operations and our customers. Eisen focuses on our marketing to get customers in, and we make certain when they experience our spa, it’s the best spa experience anywhere”